You may contact your mobile money provider to ensure everything is working fine on their end. Sometimes, this may happen if there is insufficient funds on your mobile money account.
Should there be further concerns, you can contact our Customer Support Team who will promptly assist you.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article